Created: 07.08.2024
Contact Information for ActivTrades: Main Communication Channels
ActivTrades uses several communication channels to provide prompt customer service and quality support. Let’s take a closer look at how you can contact our specialists for various inquiries.
Support Contact Information
The main channel for resolving any issues is the ActivTrades support service:
- Phone: +44 (0) 203 92 33 610 (calls to this number are toll-free from many countries)
- Email: support@activtrades.com
- Working hours: 24/7, no days off. You can also contact support via the online chat on the website or through your client area.
Partner Contact Information
For partnerships and the development of partner relationships, ActivTrades has dedicated contacts:
Partner Type
Contacts
Financial institutions
ib@activtrades.com
Regional representatives
region@activtrades.com
Webmasters/
Advertising agencies
Advertising agencies
affiliate@activtrades.com
Partner inquiries are prioritized by experienced managers. Detailed partnership program conditions are available on the website.
Department Contacts
For various activities, ActivTrades provides the following contact information:
Service
Email
Security Service
security@activtrades.com
Departments
Financial Department
accounts@activtrades.com
Marketing
marketing@activtrades.com
Press Service
press@activtrades.com
Trading
Research Department
research@activtrades.com
Support Service
support@activtrades.com
Contact Procedure
For any questions, we recommend first contacting the support service and then, if necessary, the relevant department.
Mailing Addresses
For sending documents by mail, ActivTrades provides the following addresses:
- Head Office in London34 Arundel St, London WC2R 3DA, UK
- European RepresentationVia Serchio 19, 20139 Milan, Italy
- Regional RepresentationsAddresses of offices in various countries are listed on the company's website.
Ensure that correspondence is sent to the correct address to expedite processing.
Head Office Address
The ActivTrades headquarters is located in the business center of London at: 34 Arundel Street, London, United Kingdom WC2R 3DA
Office Visiting Hours:
Mon-Fri: 09:00-17:00 local time The head office handles account openings and resolves clients’ legal and financial issues.
Regional Representations
To serve local markets, ActivTrades has offices in various countries around the world:
- EuropeRome, Barcelona, Frankfurt, Athens
- Middle EastDubai, Muscat, Manama
- AfricaCasablanca, Nairobi
- AsiaDelhi, Bangkok, Kuala Lumpur
A full list of offices with contact details can be found on the official website in the "Contacts" section.
Social Media of ActivTrades
For prompt interaction with clients and dissemination of relevant information, ActivTrades uses the following social networks:
By subscribing to official accounts, you can:
Receive news and updates
Ask questions in the comments
View videos and webinars
Share your trading experience
Receive news and updates
Ask questions in the comments
View videos and webinars
Share your trading experience
Contact Forms on the Website
For customer convenience, the official ActivTrades website provides several electronic feedback forms:
After filling out the form, your inquiry will be sent to the relevant department for further processing.
- General Inquiry
- Trading inquiry
- Account opening
- Withdrawal request
After filling out the form, your inquiry will be sent to the relevant department for further processing.
Social Media of ActivTrades
- Ability to attach documents
- Tracking the status of your reques
- Comprehensive response from a specialist
The contact forms are ideal for non-urgent questions and company inquiries.
Contact Options for Different Regions
ActivTrades offices around the world provide various contact options for the convenience of local clients.
Current contact information for offices in your region can be found in the relevant section of the website.
Common Issues
Based on client feedback, here are the most common issues with contacting ActivTrades:
In general, the support service strives to resolve client requests as quickly and efficiently as possible.
Company Reviews
Contact FAQ
What is the fastest way to contact?
For urgent issues, it is best to call or use the online chat.
Can I visit the office in London?
Yes, clients are received during the specified working hours.
Where can I find contacts for the nearest office?
The "Contacts" section on the website lists all regional offices.
Thus, ActivTrades clients have several quick contact methods - phone, email, online chat, office visit. The support service is ready to help you promptly with any difficulties.
Thus, ActivTrades clients have several quick contact methods - phone, email, online chat, office visit. The support service is ready to help you promptly with any difficulties.